MTA Rider Tools
All transit modes provided by MTA will have their service status provided to riders via the side bar shown on the left side of the website. The status block will show if the transit modes are "on time," have a "minor delay," a "major delay," or currently have no service. Each transit mode will also additional information shown as cursor is placed on the alert block.
The Maryland Transit Administration's Trip Planner allows for the planning for trips using any of the MTA's transit services. This includes Local Bus, Commuter Bus, MARC Train, Light Rail, and the Metro Subway. Additionally, it will also always be accessible site-wide, in the side bar shown on the left side of the website.
Mobile Website and Services
Several of MTA's services and tools have been modified to work seamlessly with your WPA enabled mobile device. These services include: Trip Planner, Service Status, Service Alerts, Elevator/Escalator Outages, the Pass Store, and MTA Contact Information.
Elevator and Escalator Status
Providing status information, including outages, the Elevator and Escalator Status page will also give times of service and maintenance at every Metro Subway stop. Check Elevator and Escalator Status.
Comments, Issues, and Questions
If you have any suggestions or questions, you can reach MTA by using this easy to use contact form.
If you have comments or questions directly related to MTA Mobility, you can fill out a Customer Service Report by going to our Mobility Comments Page. Additionally, if you want to book a Mobility reservation, call 410-764-8181 and press 1. If you have a Taxi Access II question or complaint, call MJM Innovations at 410-664-2030.
Lost and Found
The Maryland Transit Administration's Lost and Found tool is a searchable database of current items found. You also have the option of directly contacting the division of Lost and Found that handles the transportation mode you were using.
Rate Your Ride
We want to hear from you! The "Rate Your Ride" program allows public transit riders to give instant feedback on the quality of their rides.The data submitted through Rate Your Ride will help MTA make decisions about prioritizing service adjustments. Text "ride" to 410-205-4559 or rate your ride online at www.rateyourride.org/rate-your-ride.