Additional tools and resources for riders.
Click for additional information to the Service Status above.
The Maryland Transit Administration (MTA) is a division of the Maryland Department of Transportation, and one of the largest multi-modal transit systems in the United States. MTA operates Local and Commuter Buses, Light Rail, Metro Subway, Maryland Area Regional Commuter (MARC) Train Service, and a comprehensive Paratransit (Mobility) system. MTA also manages the Taxi Access system, and directs funding and statewide assistance to Locally Operated Transit Systems (LOTS) in each of Maryland’s 23 counties, Baltimore City, Annapolis and Ocean City.
To provide safe, efficient and reliable transit across Maryland with world-class customer service.
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
For more information on the State of Maryland's customer service program, or to submit a suggestion, please visit Maryland.gov/CustomerService.
Paul Comfort, Esq. has a broad background in public transit and government, with over twenty years’ experience in the transportation industry. In May 2015, he was appointed by Maryland Secretary of Transportation Pete Rahn and confirmed by Governor Larry Hogan as the Administrator/CEO of the Maryland Department of Transportation's Maryland Transit Administration. Prior to that, Mr. Comfort served for five years as the Director of Operations/Assistant Project Manager at the Washington Metropolitan Area Transit Authority’s (WMATA) MetroAccess Service for MV Transportation. He has also served as the County Administrator for two suburban Maryland Counties, Charles and Queen Anne’s, overseeing all operations for these local governments. As County Administrator for the Charles County Government, Mr. Comfort developed new accountability measures for local government that improved results for key performance indicators of county departments by upwards of 25%. He also oversaw construction of numerous capital projects bringing them in on time and under budget.
James L. Knighton, Chief of Staff
Bernadette Bridges, Chief Safety Officer
John Gavrilis, Chief of Police
T. Byron Smith, Principal Counsel
Channel Sumpter, Director of Internal Audits
Ryan Nawrocki, Senior Director of Communications and Marketing
Brian Williams, Director of Labor Relations
Doug DeLever, Director of Governmental Affairs.
Charles Lattuca, Executive Director for Transit Development and Delivery
Nancy Noonan, Assistant Administrator / Finance
Marjorie Nesbitt, Assistant Administrator / Human Resources
Vacant, Senior Deputy Administrator and Chief Operations Officer
Suhair Al Khatib, Deputy Administrator & Chief of Planning Program and Engineering Officer