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It’s here – the initial phase of the Bus Network Improvement Project (BNIP) to deliver meaningful and substantive improvements to the Maryland Transit Administration’s Local Bus system. Following a comprehensive review of Baltimore’s Local Bus system, which included extensive outreach and input from riders and other stakeholders, MTA will implement key improvements starting in August as part of the first phase of a multi-year plan to better connect customers to where they want to go. We invite you to join us on MindMixer with your comments and/or questions about BNIP Phase One.
Work on the multi-year plan began in summer 2013 with the goal of delivering substantially enhanced service to MTA’s Local Bus system serving downtown Baltimore and the surrounding metropolitan region with 57 bus routes. Beginning this August and continuing through 2015, MTA will launch a series of enhancements to improve the MTA's Local Bus system.
Just released! Details of MTA’s proposed changes to serve to add two bus lines as well as improve the reliability and efficiency of the bus network by modifying the 11, 20, 30, and 36 lines. Proposed changes would be effective February 8, 2015. Learn what’s being proposed to help the bus system work better February 2015 Service Changes.
To improve reliability, MTA is enhancing its on-street monitoring process this fall. By strategically placing supervisory staff along bus routes, improving the use of technology and streamlining processes for real-time management, MTA will be better able to ensure that buses are on time and that any delays are addressed quickly.
MTA also plans to initiate a major bus schedule overhaul to ensure that schedules more accurately reflect traffic and ridership patterns. Updated bus schedules for some routes will be available on August 24, with more revisions coming with each schedule change, approximately three times per year.
Starting this August, MTA is launching a Bus Stop Optimization pilot program on four bus lines. The goal of the program is to ensure that bus stops are adequately spaced apart to increase bus efficiency by reducing the number of stops a bus makes.
Careful consideration will be taken to ensure bus stops are not spaced too far apart to decrease ridership. Data from this pilot program will be used when making future changes to bus stop locations. Customers will be made aware well in advance of any changes made to their bus stop locations and will have an opportunity to comment about the changes by calling 410-454-1929 or emailing their comments to BusStopModification@mta.maryland.gov. The email address and phone number for customer comments about bus stop changes will be posted on bus stop signs and at mta.maryland.gov.
The lines that will be part of the Bus Stop Optimization pilot program are:
Beginning this fall, MTA will implement a real-time bus tracking system for the entire Local Bus system. Real-time bus information is one of the items most requested by bus riders, and will give customers the ability to access real-time bus information 24/7 from their mobile devices, computers or MTA’s customer information line at 410-539-5000. Once the bus tracking system goes live, customers may visit www.myMTATracker.com to access the real-time bus-tracking system. The online system will be similar to MTA’s real-time Light Rail tracking system that launched this past May.
Two important service changes will take place to better connect residents with new job opportunities within Baltimore City, specifically Horseshoe Casino Baltimore on Russell Street and the Amazon Distribution Center on Broening Highway. To better serve the Casino, on August 24, 2014, MTA will re-align the No. 51 line, which will connect residents from neighborhoods in west and southwest Baltimore to job opportunities at the casino as well as provide additional connections from both the Light Rail and Metro Subway. To serve the Amazon Distribution Center, MTA is proposing to add a new bus line and re-align several other services. View MTA’s February 2015 Service Change Proposals.