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MARC Frequently Asked Questions

When does MARC Train Service operate?

MARC Train Service operates seven days a week on the Penn Line between Washington and Baltimore.  Weekday Penn Line service continues north to Perryville.  MARC Brunswick and Camden Line service operates Monday-Friday only; there is no weekend service on these two lines and trains do not operate on most federal holidays.

Copies of all MARC schedules are available on the MARC homepage (links to PDF files underneath the green box).

There is no MARC Train Service on any line on the following holidays:

  • New Years Day
  • Memorial Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

MARC Penn Line service is offered on the following holidays:

  • Martin Luther King, Jr. Day, Sunday schedule
  • Presidents Day, Sunday schedule
  • 4th of July, Saturday schedule
  • Columbus & Veterans Days, Saturday schedule
  • The day after Thanksgiving, Saturday schedule

MARC Brunswick and Camden Line service does not operate on the following holidays:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Day

Details about Christmas/New Years service for 2015 will be posted when available.

**Please note: we reserve the right to modify the above service and non-service dates.  Advance notification will be provided.**

How do I get a copy of the MARC schedule?

Schedules are available at MARC stations or online at www.mta.maryland.gov. MARC also participates in Google Transit; schedules are available within Google Maps.

How can I tell if my train is on time?

Visit the MARC Tracker for real-time train status information. You can also sign up for email and text alerts regarding delayed trains and service changes.

How much does the MARC Train cost?

MARC one-way fares range from $4 to $16, depending on the distance traveled. Discounted weekly and monthly passes are available for sale as well.

Where and how can I purchase a ticket?

You may purchase a MARC ticket at an Amtrak Quik-Trak ticket machine; from a Ticket Agent at Penn Station Baltimore, BWI Thurgood Marshall Airport Rail Station, New Carrollton, Odenton, Frederick and Washington Union Station; on board from the conductor; online at mta.commuterdirect.com; by calling 410-697-2212; TDD at 800-828-1120; at the four commuter stores in Arlington, Virginia; and at the Mobile Commuter Stores. Please see page 8 for full details about ticketing.

I had a problem using an Amtrak Quik-Trak machine at a MARC station. What do I do?

Please contact Amtrak at 1-800-872-7245. Once the automated voice begins presenting options, press “0” to speak to a reservations agent. Identify yourself as a MARC customer who had difficulty with an Amtrak ticket machine, and that you need to be connected to the support desk.

My MARC ticket has been lost, stolen, or destroyed. Can I get a replacement?

No. MARC will not issue replacement tickets. MARC tickets should be carefully guarded and treated like cash.

Can I bring a bicycle on the MARC Train?

All weekday trains -- Non-folding bicycles are not permitted on MARC weekday service. Standard-size folding bicycles are permitted. Bicycles that are “folding” but larger than standard size are not permitted. Folding bicycles are treated as all other types of carry-on luggage: you may not block the aisles or seats. For safety reasons, folding bicycles are not allowed in the overhead luggage racks.

Weekend Penn Line service -- Select weekend MARC trains have a designated “bike car” to enable full-size, non-collapsible bicycles to be brought on the trains. This car has 16 spaces for bicycles and seating adjacent to the bike racks, which feature tie downs and other safety apparatus. Bike car spaces are provided on a first-come, first-served basis.

I lost an item on the MARC Train. How can I retrieve it?

There are two Lost and Found locations. The vast majority of lost items are kept in Washington, including all lost tickets. Please call the appropriate Lost and Found office directly to inquire if a lost item has been turned into the office:

  • Baltimore Penn Station, Monday – Friday 7:30am-6pm, 410-291-4267
  • Washington, DC – UnionStation, Sunday – Saturday 9am-5pm, 202-906-3109
  • Camden and Brunswick Lines, Monday – Friday, 8:00am-5:00pm, 410-525-1495 (voicemail available 24/7).

Please note that some Penn Line train sets (9:30am – 3:00pm) operate in the evening as Camden or Brunswick Line trains. If your item is not located in Washington or Baltimore, contact the third number listed above.

Lost MARC Train tickets are all turned into the MARC information kiosk, Gate B, Washington Union Station. The Kiosk is staffed:

  • Monday-Friday 5:30 am-10:30 pm
  • Saturday, 8:30am-1230pm and 2:35pm-1035pm
  • Sunday, 8:30am until 7:00pm

Please write your name and telephone number on your ticket so it can be returned to you if found. For more information about lost items email MARC Customer Service at marc@mta.maryland.gov.

How do I contact the MARC Train Service?

You may visit our website at mta.maryland.gov, send us an email at marc@mta.maryland.gov, Twitter us at @mtamaryland or call 1-800-325-RAIL (7245).

What is a Quiet Car? Are there specific rules on the Quiet Car?
Most rush hour MARC trains have a Quiet Car®, which is located next to the locomotive. These trains are noted with a "Q" at the top of the column in the current MARC timetable. Passengers in the Quiet Car® may not talk on their mobile phones and are required to keep all audio devices, such as laptops, PDAs and pagers on silent mode or turned off. Text messaging or emailing from mobile phones, PDAs or laptops is permissible if these devices are in silent mode. Seating is available on a first-come, first-served basis. Note: Quiet Car® is a registered service mark of Amtrak.

Does my child pay a reduced fare if he/she travels with me?
Two children under the age of six ride for free with a full fare paying adult.  Any additional children must pay the full regular fare.  If the adult receives a discounted fare such as Senior/Disability or Student Advantage, all children must pay the full regular fare.  Children under eight years of age may not travel unless accompanied by a parent or guardian (16 years of age or older).

Where can I find additional resource information for MARC Riders?
We provide a MARC Riders Resource Guide that not only gives you contact information and a summary of the MARC services, but also outlines delay/cancellation policy and where you can find real time updates.

 

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