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e.g. 320 York Road, Towson, MD 21204
e.g. 6 St. Paul Street, Baltimore, MD 21202
MTA se complace en ofrecer un sitio web en español. Se les informa a los clientes que es posible que se demore la aparición de la traducción de la información publicada en el sitio web en inglés. Si necesita ayuda con la información del sitio web, envíe un mensaje a mtainfo@mta.maryland.gov.

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MARC Riders Advisory Council

The MARC Riders Advisory Council is an independent body that strives to assist the MTA with improving MARC service. The Council consists of 15 members, all of whom are regular MARC commuters.  Riders from all three lines serve on the Council, with the goal of representing an accurate cross-section of customers.

Members Names and Contact Information

Name Line Email
Rafael Guroian, Chair Camden & Penn rafig@mac.com
Steve Chan, Vice Chair Penn stephan.chan@va.gov
Scott McClure Penn s.scott.mcclune@gmail,com
David Plazak Penn daveplazak@yahoo.com
Christopher T. Field Penn christophertfield@gmail.com
David Frederick Brunswick dkfrederick@cdpublications.com
Laurence Gross Brunswick Laurence.R.Gross@cox.net
Alan Weisman Brunswick aweisman@chilrensnational.org
Stehpen O'Connor Penn stephen.occonor@dot.gov
Amy Bernstein Penn alb457@gmail.com
Russell Lawrence Brunswick ralawren@yahoo.com
John Scarpone Penn john.a.scarpone@usps.gov
Theresa Leftwicht Camden dsigntal@comcast.net
Miriam Schoenbaum Brunswick mwschoenbaum@yahoo.com
Marla Smith Penn marla172@verizon.net
Shailaja Rabindran Penn srabindran@gmail.com
Paula Sind-Prunier Brunswick paula@crew125.org
Mara D'Angelo Camden mdange01@gmail.com
Matthew Quarrick Penn mquarrick@yahoo.com
John Stamatakos Brunsick john.stamatakos@gmail.com
Jeffrey Crooks Camden jlcrooks@live.com
 Vince Hodge Brunswick vinceh1959@gmail.com

Mission Statement

The mission of the MARC Riders Advisory Council (MRAC) is to seek input from a broad range of riders on operational and other issues that affect the MARC commuter rail service and its customers; advise the Maryland Department of Transportation (MDOT) on proposals for ways to resolve such issues in order to improve the MARC system; establish and maintain consistent and responsive communications between the Maryland Transit Administration (MTA)/MARC and its customers in order to improve the quality of service from the customers point of view, to provide for direct input to management about customer perception of service and facilitate inclusion of customer observations into service monitoring and modification and to recommend possible solutions to MDOT leadership and staff so that MDOT can effectively address the diverse concerns of and be more responsive to MARC riders.(Excerpted from MARC Council by-laws, adopted July 17, 2007.)

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