MTA MOBILITY SERVICE IS CHANGING TO SERVE ALL OUR CUSTOMERS  BETTER VIA WEB     

 WHAT:  MTA Mobility PassWeb allows customers to do the following:

  • Book Mobility trips
  • Cancel Mobility trips
  • View trip history
  • View, change, or update account history and information

Hours of Operation:

 

Weekdays

Weekends

*Next Day Booking

6am-7pm

8am-5pm

Future Booking (2 to 7 days in advance)

Anytime

Anytime

Cancellation (2hrs to 7 days in advance)

Anytime

Anytime

Late Rides

N/A

N/A

*Subject to Holiday hours

WHERE:   By going to the MDOT MTA MobilityLink website at mta.maryland.gov/mobility and clicking on the PassWeb icon. Customers can also go directly to the site at http://passweb.mta.maryland.gov. Customers should have their client ID number. Their default password is their date of birth unless a password is already established through Mobility Direct.