General Information

Maryland Transit Administration

  • Address: 6 St. Paul St., Baltimore, MD 21202-1614
  • Transit Information: (410)-539-5000 | Toll-Free: 1-866-RIDE-MTA (1-866-743-3682)
  • Hours: Monday - Friday, 6 a.m. - 7 p.m.

Need to Report a Safety or Security Issue?

Web Form

Submit your suggestions, questions, compliments, or complaints at any time using our web form.

The web form is not currently functional due to the recent cybersecurity incident. Customers should contact the Transit Information Contact Center at 410-539-5000 to submit a compliment or complaint.

Modes and Departments

  • CityLink, LocalLink, Metro SubwayLink, Light RailLink: For questions, compliments, suggestions, or complaints, use the general contact information above.
  • MARC Train & Commuter Bus:
  • MobilityLink (Paratransit):
    • Reservations: Call 410-764-8181 and press 1.
    • Taxi Access II: For questions or complaints, call MJM Innovations at 410-664-2030.
Area of MTA Phone Number
TTY for Hearing or Speech Impaired Persons: 7-1-1
MARC Train Toll Free 1-800-325-7245
Directory Assistance 410-454-7222
Transit Store 410-767-3522
Reduced Fare Certification Office 410-767-3438
Employment 410-767-3860
Lost and Found 410-333-2387
Media Relations/Communications 410-767-3936
MobilityLink (Paratransit) 410-764-8181
MTA Police (24/7) 410-454-7720
Office of Certification 410-767-3438
Office of Customer Information 410-767-3999
Transit Insurance Group 410-454-7310