MARC Riders Guide
Maryland Transit Administration
Convenient, affordable weekday commuter rail service between Perryville, Baltimore, Martinsburg, WV, Frederick and Washington, DC
Make MARC your first choice for commuting
Your ride is here.
MARC Train Service is operated under contract with the National Railroad Passenger Corporation (Amtrak) and CSX Transportation.
While every effort is made to maintain published schedules, the train schedules, fares and other information shown in MARC timetables and this brochure are subject to change without notice. The Maryland Transit Administration (MTA), Amtrak and CSX Transportation do not assume responsibility for inconvenience or damages resulting from missed stops, canceled or delayed trains, failures to make connections, or shortages of equipment.
Your comments and suggestions regarding the quality of our service are important to us. Please write directly to: MTA Office of Customer Information, 6 Saint Paul Street, Baltimore MD 21202-1614 or MARC@mta.maryland.gov.
MTA E-Mail News & Update Service
Want to stay on top of important MTA Bus, Light Rail, Metro Subway and MARC news? Plus, get critical information on schedule changes, delays and cancellations conveniently on your home or office computer, or your mobile phone? Registration is easy and free. Go to mta.maryland.gov and click on "E-mail Notifications."
The conductor is in charge of the train. Please follow the instructions of the conductor while riding any MARC Train, and feel free to contact the conductor regarding any service problems. Persons needing assistance should contact the conductor in advance of their deboarding station.
- Passengers will not be allowed to board trains at Washington, DC until the track is posted. We ask that you cooperate with train crews and ushers by remaining within the station waiting area until the train is ready for boarding.
- Keep your personal belongings with you at all times.
- Be alert to other passengers and remind them if they leave any parcels behind.
- Report any suspicious individuals or behavior to your conductor or a station agent.
Only items which can be safely and easily carried by the passenger may be brought on the train. There is no checked baggage on MARC trains. Large carry-on bags are discouraged on rush hour trains due to lack of storage space. The following items are not permitted on trains: non-folding baby carriages, bicycles (except folding bikes), surfboards, skis, and any items which can cause safety hazards or inconvenience to other passengers. For safety reasons, folding bicycles and hard-sided luggage are not allowed in the overhead racks. Lockers for bikes are available at many stations. Call 410-767-8749 for details.
Most rush hour MARC trains have a Quiet Car, which is located next to the locomotive at the end of the train. These trains are noted with a "Q" at the top of the column in the current MARC timetable. Passengers in the Quiet Car may not talk on their mobile phones and are required to keep all audio devices, such as laptops, PDAs and pagers in silent mode or turned off. Text messaging or e-mailing from mobile phones, PDAs or laptops is permissible if these devices are in silent mode. Seating is available on a first come, first served basis. Note: Quiet Car is a registered service mark of Amtrak.
Improper conduct, intoxication, offensive actions or language that is objectionable to other passengers and disruptive to the safe operation of the train is not permitted. Passengers displaying disorderly conduct will not be transported and will be asked to leave the train. No refunds will be made to passengers who have been removed from the train under these circumstances.
Pets and Service Animals
Only small pets, confined in closed carriers, are permitted on MARC trains. Service or comfort animals accompanying passengers with disabilities who require the assistance of these animals are welcome onboard.
Children on MARC Train
Children under 8 years of age may not travel unless accompanied by a parent or guardian (16 years of age or older). Two children, under the age of six, may ride free of charge when accompanied by a full fare paying passenger. Additional children and children age 6 and above will be charged the appropriate full fare. The free child allowance does not apply to passengers traveling on any type of reduced fare.
Smoking is not permitted on MARC trains or inside MTA-owned stations and waiting rooms. Amtrak policies apply at Amtrak-owned stations (Washington, New Carrollton, BWI Marshall Airport, and Baltimore Penn Station).
Unattended baggage and packages are subject to search and possible destruction. We ask your cooperation in making sure you have all your personal possessions when leaving the train or stations.
Display of Tickets
Passengers must allow conductors, or any authorized representative, to inspect all tickets or cash fare receipts upon request. Tickets may be inspected more than once during a trip. Tickets must be removed from any carrying case if requested by the conductor and, if presented after date of expiration, must be surrendered. Passengers without valid tickets are subject to removal from the train.
Alteration or mutilation of any ticket, or obtaining a ticket deceptively for the purpose of fraudulent transportation will result in forfeiture of ticket.
For safety and consideration of other passengers, please do not stand in aisles when seats are available. Standing is never allowed on stairs or in vestibules. Conductors will direct standing passengers to seats when available. Please remain in your seat until shortly before arriving at your station for your own safety and as a courtesy to others.
Courtesy Considerations While Riding
- No seats are reserved on MARC trains. Please do not inconvenience others by holding seats or blocking seats with parcels or items of clothing.
- Each train has one or more cars equipped to accommodate passengers who need to secure mobility devices.
- Please do not place feet, food or beverages on seats, even when protected by newspapers or other coverings.
- Maryland law requires that any audio device must be used with a headset, and the volume kept to a level that will not disturb others, while in public areas and onboard trains.
- Please help keep MARC trains clean by depositing trash in designated receptacles on the train or on platforms.
Lost and Found
Please call the appropriate Lost and Found Office directly to inquire if a lost item has been turned into the office. Please write your name and telephone number on your ticket so it can be returned to you if found. Please turn found tickets into Gate B at Union Station. For more information about lost tickets e-mail MARC Customer Service at email@example.com.
MARC Train Lost and Found Offices
|Baltimore Penn Station||Mon. - Fri. 7:30am - 6pm||410-291-4267|
|Washington, DC – Union Station||Sun. – Sat. 9am - 5pm||202-906-3109|
|Frederick Station||Mon. – Fri. 5 - 9am & 1 - 8pm||301-682-9716|
|Lost MARC Train Tickets, Washington, DC – Union Station||Mon. – Fri. 5:30am - 10:30pm||Gate B|
MARC Riders Advisory Council
MARC riders are represented by an all volunteer advisory council that meets monthly in Washington, DC. See the Council website for more details: www.marcriders.com. To contact them with any questions please email at: firstname.lastname@example.org.
Holiday and Severe Weather Schedules
Please note that certain trains will make additional station stops when the S (Special Service) schedule is in effect. These stops are listed in the footnotes for each MARC line. Schedules may also be adjusted during the Christmas and New Year’s holidays. Please consult the MARC timetables.
During periods of severe weather, MARC may also operate the S (Special Service) schedules in order to maintain a more reliable service.
There is no MARC service on New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day*, Thanksgiving Day, the Friday after Thanksgiving, Christmas Day, nor on weekends.
* MARC reserves the right to decide to operate on Veterans’ Day under a limited “S” schedule. Refer to the MTA website to see if MARC is operating on Veterans’ Day.
MARC Transit Team Network Stations
MARC Train information is updated periodically throughout morning and evening rush hours on the following radio and television stations.
|WHFC||91.1 FM||Bel Air|
|COMCAST||Channel 25||Baltimore County|
|HCN CHANNELS 21 & 7||-||Harford County|
Ticket Purchase Options
Amtrak Quik-Trak Self-Service Ticketing Kiosks
Amtrak Quik-Trak ticket vending machines (TVM) are located at most MARC Train stations. The kiosks sell one-way, weekly, and monthly MARC tickets at both regular and Senior/Disability fares. The TVMs accept American Express, Discover, MasterCard or Visa cards. You may also use the kiosk to obtain tickets for previously-booked Amtrak reservations, even at locations where Amtrak trains do not stop.
Amtrak Ticket Counters
Ticket counters are located at Penn Station, BWI Marshall Rail Station, New Carrollton Station, Odenton MARC Station, and Union Station. Tickets can be purchased with cash, major credit cards, SmartBenefits® vouchers or Commuter Choice Maryland vouchers. Passengers are required to show a valid government issued photo ID when purchasing tickets at Amtrak ticket counters.
Onboard MARC Trains
One-way tickets may be purchased, with cash only, on MARC trains. Tickets purchased on trains are subject to a $3.00 surcharge, if the TVM was operable and/or the ticket office was open at train departure time. The onboard surcharge of $3.00 is also assessed at locations with a Quik-Trak machine only. Conductors cannot accept any bill denominations above $20 for cash purchases on trains. Passengers presenting bills larger than $20 will be asked to leave the train at the next station with a TVM or a ticket office to purchase their ticket. In the absence of weekly or monthly tickets, customers will not be credited or refunded for fares and surcharges for on-train purchases.
Ticket-by-Mail through CommuterPage.com
Electronic ticket purchasing administered by The Commuter Store®, sells MARC one-way, weekly and monthly tickets, and Transit Link Cards (TLC). MARC tickets can be purchased individually or as auto-renewable orders by calling 703-228- RIDE (7433); TDD at 800-828-1120; or by visiting www.CommuterPage.com. Major credit cards, Commuter Choice Maryland vouchers, and SmartBenefits® vouchers are accepted. Please note the normal MARC Refund Policy (see “MARC Refund Policy”) applies to Ticket-by-Mail (TBM) purchases. Tickets purchased through CommuterPage.com can only be refunded by CommuterPage.com.
MARC tickets are sold at the four Commuter Stores® in Arlington, Virginia and at the Mobile Commuter Store. For locations visit CommuterPage.com or call 703.228.7433. Note: MARC Train tickets (excluding Transit Link Cards) are printed on MARC and Amtrak ticket stock.
Commuter Choice Maryland vouchers and SmartBenefits® vouchers cannot be accepted in excess of the price of a ticket. SmartBenefits® vouchers are accepted only with redeemable values of $1, $10, and $30. If you use a WMATA smart card and your employer electronically loads transit benefits to the card, you can apply some or all of those benefits toward the purchase of MARC tickets. Contact CommuterPage.com for details. For information on refunds and fares for children, senior citizens (age 65 and over), persons with disabilities, Medicare card holders and students with Student Advantage cards please refer to those sections in this brochure.
Good for one trip in either direction. This ticket is non-refundable and good for 6 months. Not valid for travel on Amtrak.
Monthly and Weekly Tickets
Good for unlimited use during the calendar week or month for which the ticket is valid. Weekly and monthly tickets may be used on select Amtrak trains. See “Refunds” section to determine refund on monthly ticket.
Transit Link Card through CommuterPage.com
The Transit Link Card (TLC) is a MARC monthly ticket with unlimited use of the Washington Metropolitan Area Transit Authority (WMATA) Metrorail and Metrobus systems, including weekend travel. The cost is $111.00* added to your MARC monthly ticket (full fare and Senior/Disability). The TLC is also accepted on MTA’s Local Buses, Neighborhood Shuttles, Light Rail, and Metro Subway services; Montgomery County RIDE ON Buses; and TransIT Services of Frederick County. The TLC is good for the base fare on all Metrobuses with free connections to Central Maryland Regional Transit’s Connect-A-Ride and Prince George’s County’s The Bus. The Transit Link Card is available for purchase at Commuter Stores in Virginia and CommuterPage.com. *Note this is a WMATA (Washington Metropolitan Area Transit Authority) charge subject to change at their discretion.
Eligibility for Senior/Disability/Medicare Reduced Fare
Senior citizens (age 65+), Individuals with Disabilities, and Medicare cardholders must show one of the following to be eligible for reduced fares on MARC Train:
- A valid MTA Senior/Disability photo ID card, OR
- Any valid government issued photo ID with proof of age, OR
- A valid disability ID from another transit agency and valid government issued photo ID, OR
- A Medicare card and any valid government issued photo ID.
ID for proof of eligibility must be shown at time of purchase and to the conductor onboard the train if requested.
Discount one-way, weekly and monthly tickets for members of the MARC Train Student Advantage program are applicable for passengers who present a valid Student Advantage card at the time of purchase, plus a valid college ID. Discounts are available from ticket agents or www.CommuterPage.com only. The discount is not available for tickets sold at Amtrak Quik-Trak self-service ticketing machines. The discount does not apply on surcharge fees to and from West Virginia (Martinsburg, Duffields, or Harpers Ferry). ID for proof of eligibility must be shown to conductor onboard the train if requested. To enroll in the Student Advantage program go to www.mta.maryland.gov and click on the "Student/Youth" button in the column on the left.
Lost, damaged or stolen tickets are non-refundable and irreplaceable. Do not laminate tickets as this may make them unreadable. Please write your name and telephone number on your ticket so it can be returned to you if found. Please turn found tickets into Gate B at Union Station. For more information about lost tickets e-mail MARC Customer Service at email@example.com.
MARC Refund Policy
One-way tickets are non-refundable. Weekly tickets are refundable if returned in person no later than close of business or if postmarked no later than 11:59 p.m. the Friday prior to the effective week. Monthly tickets are refundable, based on calendar days, as follows:
Prior to effective month.......................................... 100%
Days 1-5...................................................................... 75%
Days 6-10.................................................................... 50%
- Refunds will not be given for any fare media purchased with transit benefits.
- The Transit Link Card (TLC) portion ($102.00) of a ticket is not refundable under any circumstances.
- Refunds can only be made from the place/entity of purchase – Amtrak, MARC, CommuterPage.com.
- Refund questions should be directed to (410) 767-3999; 866-743-3682; or 410-539-3497 (TTY)
Extension of Tickets
Passengers holding weekly or monthly tickets, wishing to travel to a point beyond their ticketed zone destination, must pay the appropriate one-way fare from their ticketed destination zone to their new destination. Passengers holding one-way tickets may pay the difference in fare between their ticketed and actual destination. No penalty will be charged for tickets extended aboard trains.
Group Tickets (10 or more passengers)
Reservations must be confirmed with the MARC Group Sales Desk two weeks prior to date of travel. Contact the sales desk at 410-454-7010, Monday through Friday, 9:00 am - 12:00 pm, or by e-mail at firstname.lastname@example.org.
Ticket Cross-Honoring on Amtrak Trains
MARC weekly and monthly ticket holders (one-way tickets are NOT valid on Amtrak) may ride Amtrak trains that are listed in the MARC timetable at no additional cost. Travel must be in accordance with the zone/city pairs on the ticket, and only on days when MARC service operates. For example, a Washington, DC/Perryville ticket may be used to ride to Aberdeen, but a Washington, DC/Edgewood ticket could not be used to Aberdeen. Passengers may only ride Amtrak trains between the points indicated in the MARC timetable in accordance with the applicable footnotes – X, Y, and Z located in the Penn Line schedule. MARC weekly and monthly tickets may also be used to ride selected Amtrak “regional” trains on weekends and before and after MARC service hours on weekdays. For details go to mta.maryland.gov and click on “MARC Train,” then “Amtrak Cross-Honoring Policies.” Some trains not available at peak hours.
Travel Beyond Washington, DC
Tickets to and from Washington, DC are not valid for travel beyond Washington, DC. Passengers wishing to travel through Washington, DC must have a valid ticket to their final destination. Brunswick Line tickets are not valid for travel to equivalent zones on the Camden and Penn Lines. Penn and Camden Line tickets are cross-honored between the two lines for travel to equivalent zones.
Cross-Honoring of Tickets on MARC
Tickets sold to points on the Camden or Penn Lines are valid to equivalent destinations on the other line as shown below:
|MARC via Camden Line||MARC via Penn Line|
|Washington, DC - Union Station||Washington, DC - Union Station|
College Park, MD
|New Carrollton, MD
Laurel Park, MD
|Bowie State, MD
St. Denis, MD
|BWI Marshall Airport Rail
|Baltimore Camden Station, MD||West Baltimore, MD
Baltimore Penn Station, MD
MARC Train Service
650 Broad Street
Perryville, MD 21903
18 E. Belair Avenue
@ US Rt. 40 East
Aberdeen, MD 2100
2127 Old Edgewood Road
Edgewood, MD 21040
|Martin State Airport
2710 Eastern Blvd.
Middle River, MD 21220
1500 N. Charles Street
Baltimore, MD 21202
401 Smallwood Street
Baltimore, MD 21223
5833 Southwestern Blvd.
Baltimore, MD 21227
|BWI Marshall Rail Station
7 Amtrak Way
Linthicum, MD 21240
1400 Odenton Road
Odenton, MD 21113
13900 Old Jericho Park Road
Bowie, MD 20715
6221 Seabrook Road
Lanham, MD 20706
4300 Garden City Drive
New Carrollton Metro Station
New Carrollton, MD 20784
|Washington Union Station
Mass. Ave. & First St. NE
Washington, DC 20002
|Washington Union Station
Mass. Ave. & First St. N.E.
Washington, DC 20002
3 Queensbury Road
Riverdale, MD 20737
7202 Bowdoin Avenue
College Park, MD 20740
5600 Greenbelt Metro Drive
Greenbelt, MD 20770
7012 Muirkirk Road
Beltsville, MD 20705
22 Main Street
Laurel, MD 20707
Laurel Racetrack Rd. between
U.S. 1 & MD. 198
Laurel, MD 20725
9009 Dorsey Run Road
Annapolis Junction, MD 20701
8 Old Jessup Road
Jessup, MD 20794
7000 Deerpath Rd. @ MD 100
between U.S. 1 & MD. 295
Elkridge, MD 21075
1734 Arlington Avenue
Baltimore, MD 21227
|Baltimore Camden Station
301 West Camden Street
Baltimore, MD 21230
226 E. Martin Street
Martinsburg, WV 25401
5057 Flowing Springs Road
Duffields, WV 25414
|Harper’s Ferry, WV
120 Potomac Street
Harper's Ferry, WV 25425
100 S. Maple Avenue
Brunswick, MD 21716
100 S. East Street
Frederick, MD 21704
7800 Genstar Drive
Frederick, MD 21703
|Point of Rocks
4000 Clay Street
Point of Rocks, MD 21777
22211 Mt. Ephraim Rd.
Dickerson, MD 20842
8 Beallsville Road
Boyds, MD 20841
15031 Clopper Rd.
Boyds, MD 20841
19311 Mateny Hill Rd.
Germantown, MD 20875
2 Metropolitan Ct.
Gaithersburg, MD 20885
5 S. Summit Ave.
Gaithersburg, MD 20877
100 Railroad St.
Gaithersburg, MD 20877
307 Stonecrest St.
Rockville, MD 20850
11015 Rokeby Ave.
Garrett Park, MD 20852
10417 Howard Ave.
Kensington, MD 20902
1170 Bonifant Street
Silver Spring, MD 20910
|Washington Union Station
Mass. Ave. & First St., NE
Washington, DC 20002
MARC Timetable and Fare Info: 800-325-RAIL (7245)
MARC E-mail: MARC@mta.maryland.gov
MARC Train Status: www.marctracker.com
MARC Group Travel
Reservations Baltimore: 410-454-7010 or email@example.com
MTA Transit Information (Baltimore): 410-539-5000
Toll-free Transit Information: 866-743-3682
MTA Directory Assistance: 888-218-2267
MTA Comment Line (Baltimore): 410-333-2354
MTA Police (24/7): 410-454-7720
Commuter Choice Maryland
Commuter Benefits: 410-767-8750
Baltimore Penn Station: 410-291-4269
Washington, DC – Union Station: 202-906-3109
Lost and Found (Perdidos y Enconrados)
Baltimore Penn Station: 410-291-4267
Washington, DC–Union Station: 202-906-3109
Annapolis Transit: 410-263-7964 x6011
BWI Marshall Airport: 800-435-9294
Connect-A-Ride (Laurel): 301-470-2248
Frederick County TransIT: 301-600-2065
Harford Transit: 410-612-1621
Howard Transit: 800-270-9553
Loudoun Transit.: 877-777-2708
Metrorail & Metrobus (DC): 202-637-7000
Prince George's Co.–The Bus: 301-324-2877
RIDE ON (Montgomery County): 240-777-0311
Shuttle UM (College Park, New Carrollton, Silver Spring): 301-314-2255
UMBC Shuttle (Catonsville): 410-455-2454
Virginia Railway Express (VRE): 703-684-1001