Ride Safely

Safety tips to be aware of every time you ride.

• Wait at the designated area
  You can only board buses and trains at designated MDOT MTA stops or stations.
• Walk. Do not run for the bus or train
  Allow enough time to get to the appropriate stop or train station before the scheduled arrival time. Once the bus or train has pulled away, MDOT MTA operators are not allowed to stop for passengers. If you miss the bus or train, wait for the next one.
• Once on board, move to the center and take a seat where possible
  Remember, allow people to get off before you board.
• Watch your step getting on or off the bus or train
  Place your feet solidly on each step.
• Do not play on the bus or train
  Disorderly conduct can lead to injuries or you being asked to leave the bus.
• Keep cell phones and electronic devices secure
• Stay alert. Be aware of your surroundings and the people around you
  In an emergency, remain calm and follow the instructions from the operator/conductor or MDOT MTA Police. Listen to announcements and know locations of the emergency releases and exits.
• "If You See Something, Say Something"
  Report any suspicious behavior, unsafe conditions or unattended packages to the operator or MDOT MTA Police or transit personnel.

• Stand at a safe distance back from the curb
  If the bus approaching is the one you want, you can let the operator know by waving your hand. Be sure to stay clear of the bus until it has stopped completely.
• Hold on when standing
  Use the handrails and bars to steady yourself while standing or walking on a moving bus. NEVER stand or sit in any of the bus stairwells or lean against the doors.
• Do not stand in front of the yellow or white line
  The areas between the driver and the front door must always be kept clear. Keep inside the bus. Extending any part of your body (head, hands or arms) out bus windows is very dangerous.
• Keep aisles clear
  Most MDOT MTA buses have a small amount of space beneath each seat to store bookbags and other small articles. If you cannot place it under the seat, hold it. NEVER put your legs in the aisle. The aisle must be kept clear for others to walk.
• Always alert the operator that you are retrieving your bike
  Never walk in front of the bus to retrieve your bike from the bike rack without first telling the operator.

Tips for Rail Riders

• DO NOT TRESPASS on Light RailLink, Metro SubwayLink or MARC Train tracks
  Cross only at designated crossings. Look both ways for oncoming trains before walking. Never walk or drive across the tracks when you see a moving train.
• Always stand behind the yellow safety strip while waiting for the train
  Allow the train to come to a complete stop and let doors open before boarding.
• When standing, always hold onto the railing while train is operating
  Do not lean on train doors. Do not leave personal belongings in the aisles or seats.
• Do not climb, sit, stand, walk or ride between rail or train cars
• When riding station elevators, watch clothing, bags and personal items since they can get caught in closing doors
  Never use strollers to prevent doors from closing.
• Escalator steps are always moving. Keep clothing and shoes away from the sides. Make sure laces on footwear are tied and not loose.
  Please do not use strollers, wheelchairs, (e)bikes, or (e)scooters on escalators. This is dangerous and could cause injury. Use "Stop" buttons in case of emergency.
• "Train time is anytime." If you drop an item in the track way, do not attempt to retrieve it.
  Immediately notify the operator, customer service, transit personnel or MDOT MTA police.

• Be Alert. Most thefts are surprise grabs, with phones or other items taken from unsuspecting riders who may be engrossed in using them at that moment.
• Be Secure. Put your phone away when getting on and off trains and buses. It’s a prime time for thieves to strike.
• Be Aware. Trains are a favorite venue for phone thefts due to the large number of passengers and exits.