MARC Train passengers are reminded of the following policies, which will be enforced by all train crews:

Passengers must have tickets out for inspection or collection by a Conductor or any authorized MARC representative and must do so every trip.

CharmPass users must have the app open and ticket activated when Conductors enter the car to check tickets. When directed by the Conductor, customers must tap the screen on their mobile device to demonstrate the security features of the app. If the customer's device is not working—including a dead battery, if the customer refuses to tap the screen, or if the customer presents a screen shot of a ticket, the ticket is considered invalid and the customer must purchase a ticket from the Conductor.

Tickets of all types may be inspected more than once during a trip.

Your cooperation is appreciated and thank you for riding MARC Train.